Refund policy

We know online shopping is not smooth sometimes, so we want to make it easy for you to return items if you need to. Please read our return policy carefully before making your purchase.

Eligibility for Free Returns

• The item(s) must be unused and in the same condition as when you received it.
• You must return the item(s) within the first 45 days after you receive it.
• We respect it when our customers somehow don’t find the purchased items likable when they receive them. However, to speed up the Return and Refund process, we appreciate your patience and support in repacking the item(s) for our shipping vendor to collect it.

Non-Eligible Items

• Gift cards
• Personalized items
• Personal care or used home living items

How to Return Item(s)

1. Visit our Return center at this link here or enter this URL on your browser: https://inluckus.returnscenter.com/
2. We will guide you step by step to fulfill your return request and then refund your expense if eligible. Please patiently follow the intuitive guidance on our Returns Center page.
3. Once we receive your return items, please allow 1-2 business days for processing.
4. If we accept your return, please allow 5-7 business days for a refund to appear on your original payment method.
5. For any questions or need assistance with your Return request, email us at info@inluck.us.

Refunds

Once we receive your returned item, we will check it to make sure it meets our return policy criteria. If it does, we will process your refund within 5-7 business days.

The refund will be issued using the same method of payment you used for your original purchase.
Thank you for shopping at InLuck.US.

If you have questions or concerns, contact our Customer Service team via our Web Chat or email us at info@inluck.us.