FAQs
If you have a question about your Order, Shipping, Return, or Payment, please consult our list of frequently asked questions before seeking assistance.
Thank you for choosing In Luck.
If you have a question about your Order, Shipping, Return, or Payment, please consult our list of frequently asked questions before seeking assistance.
Thank you for choosing In Luck.
We accept the following payment methods:
Yes, we take the security of your payment information seriously. We use industry-standard encryption technology to protect your personal and payment information. Your payment details are securely transmitted to our payment processors and are not stored on our servers.
Payment processing times may vary depending on the payment method you choose. Credit card payments are typically processed instantly, while PayPal payments may take a few minutes to process. If you encounter any issues with payment processing, please contact our customer support team for assistance.
We strive to process and ship orders as quickly as possible. If you need to cancel or make changes to your order, please contact our customer support team immediately. We will do our best to accommodate your request, but please note that once an order has been shipped, we are unable to make any changes or cancellations.
Yes, we offer refunds for eligible items. Please refer to our refund policy for more information on eligibility and the refund process. If you have any questions or concerns about a refund, please contact our customer support team.
You can contact our customer support team by chatting with us on our website or emailing us at info@inluck.us.
We strive to respond to all inquiries within 24 hours.
Yes, we offer international shipping to select countries. Please refer to ourshipping policy for a list of supported countries and shipping options. If your country is not listed, unfortunately, we are unable to ship to your location at this time.
Shipping times may vary depending on your location and the shipping method you choose. Please refer to ourshipping policy for estimated delivery times.
Please note that international shipments may be subject to customs clearance procedures, which can cause additional delays.
Yes, once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the progress of your shipment on our website or the website of the shipping carrier.
If your order arrives damaged or defective, please contact our customer support team immediately. We will work with you to resolve the issue and ensure that you receive a replacement or refund for the affected items.
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